Why can my appeal be rejected?

Here are the possible reasons:

  1. The info you provided is inaccurate or incomplete. Try again using a trusted device and include more info.The info you provided is inaccurate or incomplete. Try again using a trusted device and include more info.
    You won't be able to edit your account info if you didn't provide all the required info in your appeal.
  2. Note that reasons for rejection include:
    • This Xiaomi Account was sold.
    • You didn't provide your Xiaomi Account ID, phone number, or email.
    • You're using a second-hand device and you can't sign out of the Xiaomi Account of the previous owner.
    • This Xiaomi Account doesn't belong to you.
  3. After submitting an appeal, you can use your Report ID to edit your application and add missing info. If you edit your application 3 times and your appeal gets rejected, you should wait for 7 days before your next attempt.
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