How can I sign in if I forgot my password?

Reset password via phone or email

1. Reset your password. You'll be asked to enter your Xiaomi Account ID. Did you forget your Xiaomi Account ID?

2. Reset your password. If your Xiaomi Account is associated with a WeChat account, you can sign in with it.

If your recovery phone or email is no longer available

Update your recovery phone and reset your password.

• If you didn't receive a verification code during the reset process, you can learn how to solve this problem here.
• If you've already verified your ID in any of the Airstar services, you can learn how to update your info here.